Privacy Policy

Last updated: 10/12/2026

This Privacy Policy explains how Cleanly (“Cleanly,” “we,” “us,” or “our”) collects, uses, and protects personal information when you access or use our website and services (the “Service”).

Cleanly operates a marketplace platform that connects homeowners with independent cleaning providers. We are committed to transparency and protecting user privacy.

1. Interpretation and definitions

Company

Cleanly, a business operated by GSD TECH GROUP, LLC, based in Florida, United States.

Service

The Cleanly website and related functionality.

Personal Data

Information that identifies or can reasonably be linked to an individual.

User

Any individual accessing or using the Service.

2. Information we collect

2.1 Personal Data you provide

We collect limited personal information necessary to operate the platform, including:

• First and last name
• Email address
• Zip code (required to create or view listings)
• Optional profile information (display name, bio)
• Photos uploaded to listings or profiles
• Approximate location data (derived from the zip code you enter)

We do not collect phone numbers, background check information, or government-issued identification, and we do not ask for your street address.

2.2 Payment information

Cleanly does not collect or store payment card information.

Subscription payments (for cleaner access to messaging features) are processed securely by Stripe. We receive only limited transaction information (such as payment status or subscription level) and do not have access to full payment card details. Cleaners can message homeowners about their first listing for free. To message homeowners about additional listings, cleaners need a paid subscription of $4.99 per month, which renews automatically each month until you cancel. You can cancel at any time in your account settings, and your access continues through the end of your current billing period.

Payments for cleaning services are handled directly between homeowners and cleaners, outside the platform.

2.3 Usage data

We may collect limited technical data automatically, such as:

• IP address
• Browser type
• Pages visited
• Time and date of access

This data is used solely to maintain and improve platform functionality. Third-party providers listed in Section 4 may also receive your IP address and browser information when your browser loads content from them.

3. How we use Personal Data

We use Personal Data to:

• Operate and maintain the Service
• Create and manage user accounts
• Enable communication between users
• Respond to inquiries and support requests
• Improve platform performance and security
• Comply with legal obligations

We do not use Personal Data for advertising, remarketing, or data monetization purposes.

4. Sharing of Personal Data

We share Personal Data only in the following limited circumstances:

Service providers

• Netlify (platform hosting and infrastructure)
• Supabase (infrastructure)
• Stripe (subscription payment processing)
• Resend (email automation service)
• Mapbox (map display and zip code lookup; the zip codes of listings and searches are sent to Mapbox to place them on the map)
• Google Fonts, jsDelivr, and unpkg (delivery of fonts and code libraries used by the Service; these providers receive your IP address and browser information when your browser loads them)

These providers process data only as necessary to provide their services to us.

Legal requirements

When required to comply with applicable law, court orders, or lawful government requests.

We do not sell, rent, or trade Personal Data.

5. Marketplace disclaimer and safety

Cleanly is a neutral marketplace platform. We do not:

• Perform background checks on users
• Verify professional licenses or insurance
• Supervise or control services performed by cleaners

Users are responsible for exercising their own judgment when interacting with others on the platform.

6. Data retention

We retain Personal Data only as long as necessary to:

• Maintain active accounts
• Provide the Service
• Comply with legal obligations

Account data is deleted within 30 days after account closure, unless retention is required by law.

7. Security

We use commercially reasonable safeguards to protect Personal Data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Your privacy rights

8.1 United States (including California)

We do not sell personal information as defined under the California Consumer Privacy Act (CCPA/CPRA).

California residents may exercise their rights by submitting a verifiable request via the contact information below.

You can delete your account and associated Personal Data at any time from your account settings. You may also request access to or deletion of your Personal Data by contacting us.

8.2 European Economic Area (if applicable)

If you are located in the EEA, you may have rights under the GDPR, including access, correction, and deletion of your Personal Data.

We process EU data only when necessary and in accordance with applicable law.

9. Children’s privacy

The Service is intended for users 18 years of age or older. We do not knowingly collect Personal Data from children under 13.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on the Service with a revised “Last Updated” date.

11. Contact us

For questions or privacy requests, contact us at: